FAQ
Your Questions, Answered with Care
Starting something new, whether it’s therapy, joining a peer support group, or attending a workshop with Clayre and Laura, can bring up questions. Here you’ll find clear responses to the things people ask us most about our practice, our approach, and the care we offer. Our aim is to help you sense whether this is a place where you can land, explore, and tend to your inner revolution.

General Questions
What kinds of therapy services do you offer?
Are you currently accepting new clients?
Do you offer virtual sessions?
Are your services covered by insurance?
Who does this online therapy practice support?
Are your groups only for trans, nonbinary, or gender nonconforming people?
What if I’m not sure what service I need?
Do you offer sliding scale options?
Can I collaborate with you on a workshop or project?
Therapy Questions
Here you’ll find answers to questions we’re often asked about how therapy works, what to expect, and how to get started. If you’re still seeking clarity, you’re welcome to reach out at any time. We’re here to help you find the care that suits you.
Do you offer therapy outside of British Columbia or Ontario?
What are your session fees, and do you offer a sliding scale?
Do you provide therapy letters or assessments for gender-affirming care?
What kinds of therapy do you offer?
Logistics & Policies Questions
How do I pay for sessions?
What’s your cancellation and no-show policy?
Do you direct bill insurance or offer reimbursement?
Where do sessions take place?
Do you offer in-person sessions?
Do you provide letters or assessments for gender-affirming surgery?
Can I book sessions if I live outside of Canada?
Community Care Questions
Curious about what to expect from our groups and gatherings? This section offers guidance around how our community offerings work, who they’re intended for, and what participation might look like. Whether you’re drawn to a seasonal group, a creative process circle, or a one-time workshop, you’ll find answers to common questions below. If you’re still wondering about something, feel free to reach out—we’re here to help you find what feels right for you.
What platform do you use for workshops and groups?
What’s the difference between Community Groups and Peer Support Groups?
Are these groups only for trans or queer people?
Do I need to talk or share in these groups?
What are the group sizes like?
Are these groups in-person or online?
How much do the groups cost?
Will more groups be offered soon?
Offerings for Therapists
Support for therapists and helping professionals should be just that—supportive. These FAQs offer clarity about what’s available, how it works, and what to expect from supervision, consultation, and collaboration with us.